Partex Star Group
- Efficiently diagnose and solve Desktop/ Laptop hardware/ software related problem as well as provide end user support. Assist in the maintenance of IT asset inventory management.
Job Description / Responsibility
- Manage remote desktop and onsite IT supports.
- Manage IT Helpdesk calls e.g. phone calls, e-mails and others.
- Assign calls to IT Helpdesk engineers and maintain track of calls till resolution.
- Prepare Desktop/Laptop as per organizational policy.
- Troubleshoot Desktop/Laptop problems.
- Repair and maintenance of IT assets.
- Provide end user on call support.
- Assist in maintaining of IT asset inventory.
- Degree/ Honors from reputed University.
- Diploma/ Certification in IT related course preferred.
- At least 2 year(s)
- The applicants should have experience in the following area(s):
Project Manager (IT System), Programmer/Software Engineer, Network Engineer/Network Administrator, Hardware Engineer, IT System Management, Security Management of IT System
- The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies, E-commerce, IT Enabled Service, Manufacturing (FMCG), Multinational Companies
- Age 22 to 35 year(s)
- Only males are allowed to apply.
- Sound understanding of Desktop/ Laptop related problems and their resolutions.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Ability to interact with end users.
- Good reporting and presentation skill.
- PF, Gratuity, Earn Leave Encashment, Festival Bonus, etc.
Bdjobs.com Online Job Posting
Please check the job location before applying.
Application Deadline : Nov 26, 2016
Partex Star Group
Address : Shanta Western Tower, Level-13, Bir Uttam Mir Shawkat Road, 186 Tejgaon I/A, Dhaka-1208, Bangladesh
Web : www.partexstargroup.com
Business : Partex Star Group is one of the largest Bangladeshi diversified private sector enterprises. This Group owns and successfully operates twenty manufacturing, service and trading concerns delivering best values to customers through its products and services.