Eastern Bank Limited Contact Center Executive jobs circular will be published bd jobs website and our website.
Job Description / Responsibility
- Handle Customer queries & complaints meeting the service level standard
- Ensure first contact resolution in every possible cases
- Effectively follow up and escalate the queries & complaints where necessary
- MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized institutions
- Minimum CGPA: 3 out of 4
- Excellent verbal and written communication skills in English & Bangla
- Adequate computer literacy to work in online software modules & office packages
- Willing to work in any working-shifts (24X7)
Anywhere in Bangladesh
- Competitive Salary, Incentives and benefits packages
- Career progression opportunity based on performance
- Festival Bonuses/ Medical Facilities/ Other benefits
Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.
Only short listed candidates will be communicated.
Application Deadline : Oct 15, 2016
Eastern Bank LimitedBusiness : Eastern Bank Limited is being regarded as the `Employer of Choice` in the country`s banking industry. We are recognized for combining the wide range of products, fully online and most up to date technological solutions and service excellence. EBL markets Corporate Banking. Consumer Banking, SME Banking. Investment Banking, International Trade, Foreign Exchange and Syndication Services through a network of 77 branches, 193 EBL ATMs in major cities/towns of the country. 22 years ago we have started our journey to become country`s most valuable financial brand; till today we haven`t shifted our focus from that vision. To sustain our position as market leader we need Future Leaders to deliver more effective and efficient service to our valuable customers. When we say Future Leaders, we are looking for people who are smart and tech savvy having excellent communication skills.
source:- bd jobs